Privacy Policy
Last Updated: 16.12.2025
Harmony Healing Journey (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit harmonyhealingjourney.com (“the Website”) or engage with any of our services, including psychotherapy, coaching, workshops, and events.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.
By using this Website or contacting us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Harmony Healing Journey is a psychotherapy, coaching, and wellbeing practice based in Malta, offering in-person and online services.
Data Controller:
Harmony Healing Journey
Website: harmonyhealingjourney.com
Email: martincassar@yahoo.co.uk
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
a) Information You Provide Voluntarily
- Name and surname
- Email address
- Telephone number
- Information shared via contact forms or email enquiries
- Booking or consultation details
You are not required to provide sensitive personal information through the Website.
b) Information Collected Automatically
When you visit the Website, we may collect limited technical data such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Website
This data is collected via cookies or analytics tools and is used solely to improve the Website’s performance and user experience.
3. How Your Personal Data Is Used
We process personal data for the following purposes:
- To respond to enquiries or requests for information
- To arrange appointments, consultations, or services
- To communicate relevant service-related information
- To manage administrative and professional obligations
- To improve the Website’s content, structure, and usability
- To comply with legal, ethical, and regulatory requirements
We do not use personal data for unsolicited marketing and do not sell or share data with third parties for commercial purposes.
4. Legal Basis for Processing (GDPR)
Under GDPR, we process personal data on one or more of the following lawful bases:
- Consent – when you voluntarily submit information via forms or contact us
- Contractual necessity – when processing is required to provide requested services
- Legitimate interest – such as responding to enquiries or maintaining the Website
- Legal obligation – where processing is required by law
You may withdraw your consent at any time by contacting us.
5. Confidentiality & Therapeutic Context
Where personal data is shared in the context of psychotherapy, coaching, or related services, it is treated with strict confidentiality, in accordance with professional, ethical, and legal standards.
Confidentiality may only be breached where legally required, including but not limited to situations involving:
- Serious risk of harm to yourself or others
- Legal obligations imposed by courts or authorities
6. Data Storage, Retention & Security
We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, or disclosure.
- Personal data is stored securely
- Access is limited to what is strictly necessary
- Data is retained only for as long as required for its intended purpose or legal obligations
Please note that while we take reasonable steps to protect data, online communications (email, forms) cannot be guaranteed as fully secure.
7. Sharing of Personal Data
We may share limited personal data with trusted third-party service providers (such as website hosting, analytics, or email services) only where necessary and under appropriate data protection agreements.
We do not disclose personal data to third parties for marketing or advertising purposes.
8. Cookies & Analytics
This Website may use cookies and similar technologies to:
- Ensure basic functionality
- Analyse Website traffic and usage
- Improve user experience
You can manage or disable cookies through your browser settings. Further details are available in our Cookies Policy.
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Authority
To exercise any of these rights, please contact us using the contact form.
10. External Links
This Website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, services, or Website functionality. Any updates will be posted on this page with the revised date.
Continued use of the Website constitutes acceptance of any updates.
12. Contact Us
If you have questions about these Terms or want to request access to your data, please contact us through the Contact page.
